Meet the Team

Ian Wood

Chief Executive Officer

Ian has 35 years of experience within the financial services sector in the whole spectrum of organisations from start up through to blue chip multinationals. Ian, a Chartered Management Accountant and FCA Approved person, has 12 years’ experience as an Executive and Non-Executive Board member in leading organisations within the Insurance, Payments and Professional services sectors including American Express, Kroll and First Central. He has also had senior consulting roles with RBS, Direct Line and Visa Payments and brings with him a catalogue of experience in delivering growth strategies, business turnarounds and governance and financial remediation plans.

Ian is a keen mountain biker, yacht racer, gym goer and general fitness freak with a special interest in integration of wearable data. He is also a Non Executive / Trustee of Schoolsworks Academy Trust which has seven primary schools in West Sussex.

Andy Kirby

Chief Operating Officer

Andy has 32-years' experience in the general insurance sector. A former 'approved person' when he owned his own niche Brokerage, Andy has held several senior roles during his career including: Head of Underwriting and Claims Leader (GRE/AXA), Head of Insurance (Virginmoney), Placement Broker (HSBC/Marsh), and Senior Risk & Regulatory Consultant (PwC / Deloitte). In recent years Andy acted for the FCA as a Risk & Regulatory insurance subject matter expert, advised TESCO and Sainsburys supermarkets on Insurance strategy and was interim Change Director at Towergate (now the Ardonagh Group). Andy has recently been appointed a Justice of the Peace, for the Criminal Court in Suffolk, England.

He enjoys spending time with his adult children and granddaughter, cruises and easy DIY projects.

Usman Sheikh

Group Financial Controller

Usman has over 10 years accountancy experience in practice and industry. He is a graduate from Queen Mary University of London in Mathematics with Business Management and he is a fully qualified Chartered Certified accountant (ACCA). During his career, he has worked in various sectors such as financial services, retail, e-commerce, media, construction and hospitality. He has a proven track record delivering financial and management reports, budgeting and forecasting, system and process improvements, strengthening internal controls, complex reconciliation projects and financial compliance.

He enjoys playing Cricket and is a member of Falcons Cricket Club, which plays in NCL Cricket League, however his top priority is spending time with his two young children and staying on top of their demands.

Teresa Lamont

Head of Service

Insurance broker certification (certified by Chamber of Commerce and Industry Saxony, Germany); 4 years of experience in PMI, Germany; 16 years operational experience in the UK within IPMI, Travel Insurance and Medical Assistance industry. Prior to joining HCI, I managed a 24/7 medical assistance team as Technical Team Manager overseeing the aspects of all live, worldwide medical assistance cases, including liaison with in-situ medical teams, repat companies and medical facilities; application of best practice and cost containment with patient interest being paramount.

Currently managing all Service Delivery Teams’ performances, evaluating relevant MI and outcomes of quality assurance checks. Ensuring staff knowledge and competence is regularly monitored & developed with relevant training, services and processes are compliant with market regulations. Identifying and executing strategic operational changes to continually improve delivery of service and enhancing customer experiences. Managing the relationship with our 24/7 assistance provider to ensure adequate supports are in place for clients and claims operations.